Berkshire Bank::Why Our Associates Are So Excited...To Help You Win! -JUNE

Why I'm So Excited To Be Part Of
Your Winning Team...

"I'm so excited because Berkshire Bank makes working here a pleasure. Mr. Daly is a great inspiration not only to employees but to the community as well and he gets things done! I couldn't imagine working any where else."

Charlotte Wood, Pittsfield

"Berkshire Bank has given me THREE life changing moments. My first job, the loan for my first house, and it's where I met my wife who was a co-employee! "I'M SO EXCITED" to be a part of the Berkshire Bank family!!"

Damien Esposito, Deposit Operations

"What I'm most excited about is putting a smile on everyone's face! When I have one of my customers smiling and laughing then I know I have done my job to make their day a little brighter."

Taijhia Steele, Longmeadow

"I find it very exciting to welcome new people to America and to Berkshire Bank. Berkshire Bank has gone beyond the Berkshires and is now known around the world! What could be more exciting than that?"

Michael Nichols, Pittsfield

"I'm excited that I was able to help a former insurance customer resolve a very shocking problem. When their new liability policy was audited it resulted in a $12,000 additional premium! After reviewing all the information I was able to resolve the situation and save them the money. I'm confident that in the future they will not hesitate bringing their business back to our agency. "

Peg Sauliner, Berkshire Insurance Group

"Our son was able to get a loan without co-signers, now he owns his very own car, and he's building the credit that will be so important to him in the future. My husband Wayne and I would like to thank Berkshire Bank for helping our son get started with a solid financial foundation. It is very exciting!"

Lisa Tenney, Retail Quality Control

"Last September an elderly client of mine fell and broke her ankle. Throughout her hospital stay and rehabilitation I made sure she got her mail and ran errands for her. She was so pleased with our helping her during her time of need that she has referred several friends to the Berkshire Bank Trust Department!"

Liz Gore, Asset Management/Trust Group

"I was able to help an auto dealer that I work with secure a truck loan for one of his employees. It was a difficult loan that took some time but working with the dealer and the underwriter we got it approved. It felt really great to be able to get this deal done for my client!"

Sandra Lee, East Greenbush

"I have been with the Berkshire Bank family for almost two years now and since day one I have been saying is this for real? Family and fun are truly important to the leaders of this company where as an employee your voice will always be heard. Now that's exciting!"

Kimberly Riggs Halusic, Albany

"Recently, one of our customers, a schoolteacher, approached our branch with an idea that had two great benefits. She saw an opportunity to raise money for a life-saving cause and teach her students about arithmetic. "Pennies for Patients" raised a good amount of money, and all of us at the Longmeadow branch were "So Excited" to be involved in the effort!"

Tara Simos, Longmeadow

"In March 2007, I put together Business Insurance programs for our producers that resulted in $143,000 plus in NEW BUSINESS to the Insurance Group. Now, that's exciting!"

John Carney, Berkshire Insurance Group

"I was able to convert a Key Bank customer to Berkshire Bank just by taking the time to explain our products and listen to her needs. She left to talk with her husband and then about an hour later she returned to open a checking account and a CD. Plus, she brought along her mother who opened a CD, a checking account and a safe deposit box! I was so EXCITED with the results!"

Maya Endres, Colonie

"Recently a customer came into the branch to cash a check and saw one of our Home Equity packets. She was on her way to Citizens Bank to submit a Home Equity application, but saw that we offered a better rate. After talking with her, and explaining the program, she completed an application for our Home Equity loan!"

Sandra Lee, East Greenbush

"Berkshire Bank has become a valuable partner helping companies expand and grow in Tech Valley. It is a win/win situation as the Bank has the opportunity to expand deposit and lending services and the companies' growth helps create more jobs and regional economic investment that improves the quality of life."

Joseph P. Richardson, Albany

"I just recently purchased my dream home with a Berkshire Bank mortgage. I have to tell you it was completely effortless thanks to some very great employees! As a member of the Berkshire Bank family I have a great story to share with new potential Bank customers."

Kaleen Lamontange, Berkshire Insurance Group

"An exciting event that comes to mind is the merger with Woronoco when I was asked to help implement the conversion of their computer system with ours. I made a lot of new friends and the teamwork resulted in no major interruptions in service to customers or to branch operations. Personally I was honored that management felt comfortable and confident in me to do this job for the Bank."

Mark Biagini, Pittsfield

"A customer that I had to work with had a long reputation for being hard to get along with. She had been a Woronoco customer and was not very happy with the change in her bank. When I took the time to help her with her accounts and showed her better ways of doing business she became a very grateful customer of Berkshire Bank."

Jesus Jimenez, Deposit Operations

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PITTSFIELD	WESTFIELD	DELMAR	EAST GREENBUSH

COLONIE		PITTSFIELD