This welcome site has been created for Bank of America clients in the 20 New York banking centers who will become Berkshire Bank customers. Click here for the listing of Bank of America banking centers that will transition to Berkshire Bank.
Everyone at Berkshire Bank looks forward to serving you and is committed to providing the information you need for a smooth transition. If you have questions or concerns after browsing this site, please don't hesitate to call us.
Please visit these pages to learn more:
Need assistance with you transition to Berkshire Bank?
If you were a Bank of America customer who will transition to Berkshire Bank, you should have already received a Welcome mailing with important information about the transition of your account(s).
In addition, if you used Bank of America Online Banking or Bill Pay, you will have received information about these services. Please review the information you have received from us carefully.
If you have questions, we're available to help.
Call us at 1.800.773.5601
Monday - Friday, 8am - 5:30pm ET
Saturday, 8:30am - 1pm ET
Starting Tues., Jan. 21, call or visit your nearest Berkshire Bank branch.
We're here to help and will work hard to make your life exciting.
Berkshire Bank will never contact you to ask for your Debit or ATM Card information or any personal information by telephone, email, or text. To stay safe from scams and fraud, please do not give out your personal information to anyone. For security, Berkshire Bank will not provide your account number over the phone.