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Do not use email to send us confidential or sensitive information such as passwords, account numbers or social security numbers. If you need to provide this type of information, contact us by phone, fax or regular mail.

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Set up Mobile Banking  Features and Options

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We offer more ways than ever for you to manage your account on the go. Download our mobile app, visit our mobile website or get instant updates with text banking.

Make sure you're enrolled in Personal & Small Business Online banking to start using these services today.

Enroll through your SmartPhone:

  1. If you have a device that supports a downloadable app, that option will display on your mobile device for you to sign up right from your Smartphone.

Once you have downloaded the application, click the Berkshire Bank mobile app icon and follow the steps.

  1. Accept the Terms and Conditions

  2. Enter your User ID and Password

  3. Answer Security Questions

  4. Enter a valid phone number 

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Mobile Web or Text banking enrollment via online banking
As a Personal or Small Business online banking customer, you can enroll in mobile banking through your online account. Enroll through your online banking:

  1. Login to Personal and Small Business Online Banking.

  2. Click on “Manage mobile banking settings” under quick links or on the customer service tab.

  3. A new window displays and will take you through the mobile device enrollment process.



Mobile is not currently available for business accounts.

There is no charge for this service from Berkshire Bank.   Consult your mobile carrier for any fees they may charge for Internet usage or receiving texts

Our Mobile Banking is no longer supporting BlackBerry devices.

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