Berkshire Insurance Group, Inc.
Privacy Notice

Important Privacy Notice

This notice is provided to you on behalf of Berkshire Insurance Group Inc. (referred to as "we," "our," or "us") an affiliate of Berkshire Bank.

We are committed to protecting your privacy while providing valuable products and services. We hold ourselves to the highest standards in safeguarding your information. This notice describes how we collect, disclose, and protect your confidential information. We do not sell or otherwise disclose your information to other companies for their independent marketing purposes. This notice applies to current and former customers who obtain products or services used primarily for personal, family and household purposes.

Information We Collect

As part of providing you with insurance products and services, we obtain information about you from applications and other forms received from you; transactions with us, our affiliates, or others; and motor vehicle registration agencies. We use this information to administer your accounts, process transactions you request, provide customer service, protect against fraud, identify other products and services that may interest you, and help determine your eligibility for products.

Information We Disclose to Nonaffiliated Companies

We only disclose information to nonaffiliated third parties as permitted by law.

Information We Disclose to Affiliated Companies

Federal law permits us to share our transaction and experience information about you among our affiliates. Examples of information we may share include name, address, policy type, and policy/account history. We share information to make you aware of related financial products and services that our corporate family offers.

Confidentiality and Security

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.

We maintain physical, electronic and procedural safeguards to guard this information. We have controls to keep your information complete and accurate; however, if you believe that any information is not accurate, please contact us.

Steps You Can Take to Protect Your Identity and Privacy

• Keep your personal information in a safe place. Shred papers, receipts and bank statements that you do not need.
• Guard your social security number. Do not carry it with you and do not have it printed on your check.
• Do not provide your personal or financial information to anyone unless you initiated the inquiry or know the organization.
• Review your credit report annually. Investigate any accounts you did not apply for directly.
• Protect you account numbers, PINs and passwords, change them often and use a combinations of letters and numbers.
• Block your name from national telemarketing and mailing lists:
  
  Telemarketing:
  Credit Report Prescreening Opt Out
  888-5-OPTOUT
  
  Direct Mail:
  Direct Marketing Association
  P.O. Box 643
  Carmel, NY 10512
  
  
• Check your credit card and bank statement for accuracy.

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