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At Berkshire Bank, there are a lot of ways to get answers to your financial questions. When you're out of your house and on the go, feel free to send a text message to our Customer Care Line. One of our representatives will call you back as soon as possible and provide all the assistance that you need.

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Please fill out the form below and someone from our Customer Care team will be back in touch as soon as possible.

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  • For support, contact Berkshire Bank at 1-800-773-5601.
  • For help, text "26321" (AMEB1) to contact our Customer Care Line.
  • Berkshire Bank does not charge you for this service. (Your carrier message and data rates may apply.)
  • Be sure to provide us with any updates to your mobile phone number and other contact information.
  • Learn more by reading the AMEB1 FAQs and Terms & Conditions.

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