COVID-19 Customer Resource Center


To All Berkshire Bank Clients, Employees and Communities

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Berkshire Bank takes its role in our community very seriously and we stand with you during these unprecedented times.  We know you are concerned about the impact of the coronavirus. So are we.  We remain vigilant in ensuring a safe banking experience for all of us. As always, our top priority is the health and safety of our employees, customers and communities. 

To Our Clients:  We know this pandemic has had serious economic impact on most individuals.  Berkshire Bank has taken swift steps to provide additional financial flexibility to our customers who may face financial hardship. 
Retail Banking,
Consumer Loan and
Mortgage Customers
  • Increased daily debit card spending limits
  • Option to forebear consumer and mortgage loan payments for one to three months
Small Business Customers
  • Increased daily debit card spending limits

To Our Country and Community: During times of crisis, it can be difficult to step back and see a light at the end of the tunnel beyond the tremendous challenges and difficulties being felt by people throughout our country.  The impact on our economy is real, but America has always persevered through difficult times and this crisis will be no different.

Thank you for the trust you have put in our company over the years.  We do not take that for granted.  Berkshire Bank helped its clients through the pandemic of 1918, and we will support our community through this pandemic as well.  It’s time for each of us to focus on the things we may have taken for granted, like our health and loved ones, while Berkshire remains focused on your banking. 


Resource Center: