List of Affected Locations

Attention Customers of the following locations

The following branches are closed, here's the complete listing with alternative options:

Closed Branches Nearest Branch Alternative Nearest Branch
Albany, NY (30 South Pearl St) branch North Greenbush, NY (576 North Greenbush Rd) branch East Greenbush, NY (602 Columbia Tnpk) branch
Boston, MA (121 Congress St) branch Boston, MA  (1320 Washington St) branch Boston, MA (61 Brookline Ave) branch
Dalton, MA (488 Main St) branch  Pittsfield, MA (39 Cheshire Rd) branch  Pittsfield, MA (734 Williams St) branch
East Hampton, CT (50 East High St) branch Colchester, CT (63 Norwich Ave) branch Hebron, CT (115 Main St) branch
Guilderland, NY (1704 Western Ave) branch Albany, NY (979 Central Ave) branch Niskayuna, NY (120 Mansion Blvd) branch
Hartford, CT (St. Francis Hospital) branch West Hartford, CT (927 Farmington Avenue) branch  
Horsham, PA (100 Gibraltar Rd) branch Yardley, PA (706 Stony Hill Rd) branch  
Latham, NY (1202 Troy Schenectady Rd) branch Colonie, NY (98 Wolf Rd) branch Latham, NY (628 New Loudon Rd) branch
Lisbon, CT (Walmart, 180 River Road) branch Canterbury, CT (180 Westminster Road) branch Norwich, CT (108 Salem Turnpike) branch
North Windham, CT (Walmart, 74 Boston Post Road) branch Mansfield Center, CT (95 Storrs Road) branch Willimantic, CT (803 Main Street) branch
Otis, MA (30 East Otis Rd) branch Lee, MA (1 Park St) branch Stockbridge, MA (32 Main St) branch
Pittsfield, MA (99 North St) branch Pittsfield, MA (66 West St) branch Pittsfield, MA (39 Cheshire Rd) branch
Slingerlands, NY  (11 Vista Blvd) branch Delmar, NY (255 Delaware Ave) branch Rotterdam, NY (1925 Curry Rd) branch

MyTeller update: we are temporarily eliminating MyTeller services at all ITM locations EXCEPT: 99 North St, Pittsfield, MA, Indian Orchard, MA, Holden, MA, and Malta, NY. Additionally, MyTeller hours at these remaining locations will be reduced to Mon-Fri, 8am-5pm. Please note that ATM functionality will remain available at all ITMs.

At these alternative locations we will be modifying customer access to our branch locations. Our branch lobbies will be closed to unscheduled walk-in customers. 

For additional information about protecting your finances during this time, click here, or to find out more about tax relief and Economic Impact Payments, click here.