Lobby and Financial Center Updates

Lobby and Financial Center Updates

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Attention Berkshire Bank Customers: Most of our financial centers are currently open. However, due to unexpected events from COVID, there are times when individual financial centers may temporarily close, offer only drive up service or become appointment only. 

As always, you will still have access to your accounts via our different flexible banking options:

  • ATMs - Through our ATM network, you can withdraw cash, make cash and check deposits, check account balances, complete account transfers and more. We suggest that you use gloves or other personal protective measures to limit your direct contact with the ATM pin-pad.
  • Mobile Banking App - Through our mobile app, you can make transfers between your accounts, pay bills, deposit checks and more.
  • Online Banking - Through our online banking platform you can check your account balances, make mortgage and loan payments, review transaction history, and send secure messages to our teams for account inquiries.  Also, learn more about Telephone Banking.
  • Relationship Managers - Check in with our different teams to help with your specific needs; whether they be in Private Banking, Commercial Lending or Wealth Management. Our MyBanker Relationship Managers are ready to counsel you with any of your banking needs.


The following financial centers are closed

Here's the complete listing with alternative options:

Closed Financial Centers Nearest Financial Center Alternative Nearest Financial Center
Boston, MA (121 Congress St)  Boston, MA (1320 Washington St)  Boston, MA (61 Brookline Ave) 
East Greenbush, NY (602 Columbia Tpke)  North Greenbush, NY (576 North Greenbush Rd)  Albany, NY (30 South St) 
Guilderland, NY (1704 Western Ave)  Albany, NY (98 Wolf Rd)  Albany, NY (979 Central Ave) 
Pittsfield, MA (99 North St)  (Note: MyTeller ITM/ATM is available at the drive-up) Pittsfield, MA (39 Cheshire Rd)  Pittsfield, MA (165 Elm St) b
Rotterdam, NY (1925 Curry Rd)  Niskayuna, NY (120 Mansion Blvd)  Colonie, NY (98 Wolf Rd) 
Loudonville, NY Latham, NY Central Ave. Albany, NY
Slingerlands, NY (11 Vista Blvd)  Delmar, NY (255 Delaware Ave)   
Westborough Turnpike (303 Turnpike Rd) Westborough E Main St (5 E Main St) Shrewsbury MA (226 Turnpike Rd)
Manchester – Main St. 3450 Richville Rd, Manchester Center, VT Arlington, VT

 


Here's the complete listing with alternative options:

 
Temp Closed  Nearest Financial Center Alternative Nearest Financial Center
Stockbridge Main St.-  (32 Main St. Stockbridge, MA 01262) Lee – (1 Park St. Lee, MA 01238) GB Stockbridge Rd. – (255 Stockbridge Rd.  Great Barrington, MA 01230)
Otis – (30 East Otis Road, Otis, MA 01253) GB Main St. – (244 Main St.  Great Barrington, MA 01230 Court St. 31 Court St. Westfield, MA
Williams St. - (734 Williams St Pittsfield, MA 01201)  Elm St. – (65 Elm St. Pittsfield, MA 01201) Allendale – (39 Cheshire Rd. Pittsfield, MA 01201)
554 Exeter Rd., Lebanon, CT 63 Norwich Ave., Colchester, CT 115 Main St., Hebron, CT
GB Main St. – (244 Main St.  Great Barrington, MA 01230 GB Stockbridge Rd. – (255 Stockbridge Rd.  Great Barrington, MA 01230 Sheffield -  (103 Main St. Sheffield, MA 01257)
 
Lobby Open Only - Drive-Up will be Closed Today Nearest Financial Center Alternative Nearest Financial Center
     
 
Drive-Up Service & Lobby by Appointment Nearest Financial Center Alternative Nearest Financial Center
Halfmoon, NY Malta, NY Latham, NY
3450 Richville Rd, Manchester, VT 3816 Vermont Route 7A, Arlington, VT 20-22 West St, Rutland, VT
West Stockbridge – 2 Depot St  West Stockbridge,  MA Lee – ( 1 Park St. Lee, MA 01238)  
Lenox Main St. – (25 Main St. Lenox, MA 01240) Lee – ( 1 Park St. Lee, MA 01238) Lenox Pittsfield Rd. (495 Pittsfield Rd. Lenox, MA 01240)
Niskayuna - 120 Mansion Blvd Niskayuna, NY 12304 Colonie - 98 Wolf Rd  Albany NY 12205  
 
Drive up Service Only Nearest Financial Center Alternative Nearest Financial Center
Rutland, VT Whitehall, NY  Ludlow, VT
 
Appointment Only Nearest Financial Center Alternative Nearest Financial Center
 

Thank you for being a loyal customer and working together during these unprecedented times. We will continue to keep you informed of any changes.