Lobby and Financial Center Updates

Lobby and Financial Center Updates

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Attention Berkshire Bank Customers: Most of our financial centers are currently open. However, due to unexpected events there are times when individual financial centers may temporarily close, offer only drive up service or become appointment only. 

As always, you will still have access to your accounts via our different flexible banking options:

  • ATMs - Through our ATM network, you can withdraw cash, make cash and check deposits, check account balances, complete account transfers and more. We suggest that you use gloves or other personal protective measures to limit your direct contact with the ATM pin-pad.
  • Mobile Banking App - Through our mobile app, you can make transfers between your accounts, pay bills, deposit checks and more.
  • Online Banking - Through our online banking platform you can check your account balances, make mortgage and loan payments, review transaction history, and send secure messages to our teams for account inquiries.  Also, learn more about Telephone Banking.
  • Relationship Managers - Check in with our different teams to help with your specific needs; whether they be in Private Banking, Commercial Lending or Wealth Management. Our MyBanker Relationship Managers are ready to counsel you with any of your banking needs.

The following financial centers are Closed or Temporarily Closed

Closed or Temporarily Closed Financial Centers Nearest Financial Center Alternative Nearest Financial Center
Westborough Turnpike (303 Turnpike Rd) Shrewsbury MA (226 Turnpike Rd) Marlborough – (322 Maple St. Marlborough, MA 01752)
Williams St. - (734 Williams St Pittsfield, MA 01201)  Elm St. – (65 Elm St. Pittsfield, MA 01201) Allendale – (39 Cheshire Rd. Pittsfield, MA 01201)
4912 Main Street, Manchester Center, VT 05255 3450 Richville Rd., Manchester Center, VT 05255 3816 Route 7A, Arlington, VT 05250
Otis – (30 East Otis Rd, Otis, MA 01253) FULLY OPEN TUESDAY ONLY (closed all other business days) GB Main St. – ( 244 Main St. Great Barrington, MA 01230 (Operating Lobby Only) Lee – (1 Park St. Lee, MA 01238)
Stockbridge – (32 Main St, Stockbridge, MA 01262) Lee – (1 Park St Lee, MA 01238 Great Barrington – (255 Stockbridge Rd Great Barrington, MA 01230)

Here's the complete listing with alternative options:

Lobby Open Only - Drive-Up will be Closed Today Nearest Financial Center Alternative Nearest Financial Center
386 Main St., Worcester, MA 560 Park Ave., Worcester, MA 11 Park Ave., Worcester, MA
GB Main St. – (244 Main St.  Great Barrington, MA 01230 GB Stockbridge Rd. – (255 Stockbridge Rd.  Great Barrington, MA 01230 Sheffield – (103 Main St. Sheffield, MA 01257)
31 Court St, Westfield, MA 01085 Harvard St, Westfield, MA 01085 44 Little River Rd, Westfield, MA 01085
Drive-Up Service & Lobby by Appointment Nearest Financial Center Alternative Nearest Financial Center
Drive Up Service Only Nearest Financial Center Alternative Nearest Financial Center
ATM Out of Service Nearest Financial Center Alternative Nearest Financial Center

Thank you for being a loyal customer and working together during these times. We will continue to keep you informed of any changes.