Lobby and Financial Center Updates

Lobby and Financial Center Updates

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Attention Berkshire Bank Customers: Most of our financial centers are currently open. However, due to unexpected events from COVID, there are times when individual financial centers may temporarily close, offer only drive up service or become appointment only. 

As always, you will still have access to your accounts via our different flexible banking options:

  • ATMs - Through our ATM network, you can withdraw cash, make cash and check deposits, check account balances, complete account transfers and more. We suggest that you use gloves or other personal protective measures to limit your direct contact with the ATM pin-pad.
  • Mobile Banking App - Through our mobile app, you can make transfers between your accounts, pay bills, deposit checks and more.
  • Online Banking - Through our online banking platform you can check your account balances, make mortgage and loan payments, review transaction history, and send secure messages to our teams for account inquiries.  Also, learn more about Telephone Banking.
  • Relationship Managers - Check in with our different teams to help with your specific needs; whether they be in Private Banking, Commercial Lending or Wealth Management. Our MyBanker Relationship Managers are ready to counsel you with any of your banking needs.


The following financial centers are Closed or Temporarily Closed

Here's the complete listing with alternative options:

Closed or Temporarily Closed Financial Centers Nearest Financial Center Alternative Nearest Financial Center
Boston, MA (121 Congress St)  Boston, MA (1320 Washington St)  Boston, MA (61 Brookline Ave) 
East Greenbush, NY (602 Columbia Tpke)  North Greenbush, NY (576 North Greenbush Rd)  Albany, NY (30 South St) 
Guilderland, NY (1704 Western Ave)  Albany, NY (98 Wolf Rd)  Albany, NY (979 Central Ave) 
Pittsfield, MA (99 North St)  (Note: MyTeller ITM/ATM is available at the drive-up) Pittsfield, MA (39 Cheshire Rd)  Pittsfield, MA (165 Elm St) b
Rotterdam, NY (1925 Curry Rd)  Niskayuna, NY (120 Mansion Blvd)  Colonie, NY (98 Wolf Rd) 
Loudonville, NY Latham, NY Central Ave. Albany, NY
Slingerlands, NY (11 Vista Blvd)  Delmar, NY (255 Delaware Ave)   
Westborough Turnpike (303 Turnpike Rd) Shrewsbury MA (226 Turnpike Rd) Marlborough – (322 Maple St. Marlborough, MA 01752)
Williams St. - (734 Williams St Pittsfield, MA 01201)  Elm St. – (65 Elm St. Pittsfield, MA 01201) Allendale – (39 Cheshire Rd. Pittsfield, MA 01201)
Hudson – 561 Warren St Hudson NY 12534 50-52 Main St
Chatham, NY 12037
2 Depot Street
West Stockbridge, MA 01266
72 Shaker Rd., East Longmeadow, MA 01028 1363 Allen St. Route 21, Springfield, MA 01118 85 Freshwater Blvd., Enfield, CT 06082
West Stockbridge – 2 Depot St  West Stockbridge,  MA Lee – 1 Park St. Lee, MA 01238 GB Stockbridge Rd – (255 Stockbridge Rd. Great Barrington, MA 01230)


Here's the complete listing with alternative options:

 
Lobby Open Only - Drive-Up will be Closed Today Nearest Financial Center Alternative Nearest Financial Center
386 Main St., Worcester, MA 560 Park Ave., Worcester, MA 11 Park Ave., Worcester, MA
244 Main St., Great Barrington, MA  01230 103 Main St., Sheffield,  MA 01257 1 Park St., Lee, MA 01238
98 Wolf Rd., Albany, NY 12205 979 Central Ave., Albany, NY 12205 120 Mansion Blvd., Niskayuna, NY 12304
West St.  (66 West St. Pittsfield MA 01201) Elm St. – (165 Elm St. Pittsfield, MA 01201) Lenox Pittsfield Rd. (495 Pittsfield Rd. Lenox, MA 01240)
 
Drive-Up Service & Lobby by Appointment Nearest Financial Center Alternative Nearest Financial Center
20-22 West St, Rutland, VT 05701 184 Broadway, Whitehall, NY 12887 152 Main St., Ludlow, VT 05149
Lenox Main St. (25 Main St.  Lenox, MA 01240) Lee – (1 Park St. Lee, MA 01238) GB Main St. – (244 Main St.  Great Barrington, MA 01230)
Allendale  – (39 Cheshire Rd. Pittsfield, MA 01201) Elm St. – (165 Elm St. Pittsfield MA 01201) 66 West St. Pittsfield, MA 01201
 
Drive up Service Only Nearest Financial Center Alternative Nearest Financial Center
     
 
 

Thank you for being a loyal customer and working together during these times. We will continue to keep you informed of any changes.