BBB Awards Commerce Bank, a Division of Berkshire Bank for Marketplace Excellence

Pittsfield, MA – The Better Business Bureau (BBB), serving Central and Western Massachusetts, as well as Northeastern Connecticut, recognized Commerce Bank, a Division of Berkshire Bank with the 2017 Award for Marketplace Excellence in their Large Business category on Wednesday, November 8.

This award recognizes businesses for their commitment to ethical business practices, community involvement and for treating their customers, suppliers and employees with courtesy and respect.

In order to qualify to be considered for this award, a business needs to meet the following criteria:

  • Maintain high standards of behavior towards customers, employees and suppliers
  • Have a history of ethical business practices and community involvement
  • Be a for profit company that has been in business for a minimum of 3 years and be in the BBB service area
  • Have a satisfactory record with the BBB

Brian Sullivan, SVP Director of Retail Banking states, "We are thrilled to receive the Marketplace Excellence award from the Better Business Bureau, it only further supports our commitment at Commerce Bank to deliver superior service to our customers and make a difference in the communities that we serve."


About Better Business Bureau of Central New England

The mission of the BBB is to promote and foster the highest ethical relationship between businesses and consumers, through voluntary self-regulation, business and consumer education, and service excellence. For more than 100 years, Better Business Bureau has been connecting consumers to trusted businesses, brands, and charities they can trust. People turn to the BBB more than 165 million times last year for BBB Business Reviews on over 4.7 million businesses and Charity Reports on 11,000 charities, all available for free at BBB of Central New England, Inc. was founded in 1940 and serves 225 communities in Worcester, Hampshire, Hampden, Franklin, and Berkshire counties, as well as parts of Middlesex County and 7 towns in Connecticut. The BBB of Central New England is one of 113 local, independent BBBs in the United States, Canada and Mexico.

About Commerce Bank

Commerce Bank, headquartered in Worcester, Massachusetts, was founded in 1955 and acquired in 1993 by David "Duddie" Massad. Serving as a community bank in the Worcester and Boston areas, Commerce was acquired by Berkshire Bank on October 13, 2017 and has 16 branches. For more information, visit

About Berkshire Bank

Berkshire Hills Bancorp (NYSE: BHLB) is the parent of Berkshire Bank, America's Most Exciting Bank®. The Company, recognized for its entrepreneurial approach and distinctive culture, has $11.6 billion in assets and 113 full service branch offices in Massachusetts, New York, Connecticut, Vermont, New Jersey and Pennsylvania providing personal and business banking, insurance, wealth management and MyBanker™ services. Berkshire Bank was named one of Massachusetts Most Charitable Companies in 2017 by the Boston Business Journal. To learn more, visit, call 800-773-5601 or follow us on: Facebook, Twitter, and LinkedIn. Berkshire Bank is the official bank of NESN's Boston Bruins coverage and the community partner of Boston Seasons at City Hall Plaza.

Documents and/or Photos available for this release:

Commerce Bank

To view supporting documents and/or photos, go to and enter Release ID: 416090