Berkshire Bank Expands Its Retail Banking Capital District Team with New Regional

PITTSFIELD, MASS, June 30, 2015 – Berkshire Bank, America’s Most Exciting Bank®, is excited to announce that Carin Urban has been hired  Vice President, Regional Branch Manager, Capital North.  In this position, Urban will be responsible for Capital District, New York branch locations including Albany –Wolf Road, Clifton Park, Colonie, Glenville, Halfmoon, Ilion, Johnstown, Latham, Little Falls, Loudonville, Niskayuna, Rotterdam, and Sanford Farms. She will be based out of Berkshire’s Capital District Regional Headquarters at 41 State Street, Albany, NY.

Urban will manage the Capital North region retail banking team, providing a high level of expertise, advocacy and a complete suite of financial services.  She has twenty-two years of financial services experience including branch operations, sales execution, customer service and employee growth and development.  Prior to coming to Berkshire, she worked for Key Bank as Vice President, Area Retail Leader, where she directed daily operations for thirteen retail locations, including branch sales and business development.  Urban is a board member of Girls Inc. and member of The 100 Women of St. Jude. 

In commenting on the appointment Tami Gunsch, Senior Vice President of Retail Banking, said “As we expand our footprint deeper into New York, we remain committed to providing the very best service and top-quality banking products to our customers.  As a result, we are pleased to have Carin leading the Capital District North team of America’s Most Exciting Bank.  Her retail banking expertise, strong customer service background and sound leadership will help us continue outstanding success in our Capital North region.”


Contact Carin Urban

Urban can be reached at 518-729-1433 or [email protected].



About Berkshire Bank

Berkshire Hills Bancorp (NYSE: BHLB) is the parent of Berkshire Bank, America’s Most Exciting Bank®.  The Company, recognized for its entrepreneurial approach and distinctive culture, has $7.3 billion in assets and 96 full service branch offices in Massachusetts, New York, Connecticut, and Vermont providing personal and business banking, insurance, and wealth management services.  In 2014, Berkshire Bank was named one of Massachusetts Most Charitable Companies by the Boston Business Journal.  To learn more, visit or call 800-773-5601.  



Media Contact:
Elizabeth A. Mach, CFMP
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