Make banking when, where and how you want easier than ever
Berkshire Bank announces the launch of Berkshire One, an innovative suite of digital-first banking solutions designed to help customers reach their financial goals and make banking easier than ever before.
Berkshire One has been developed by strategically integrating advanced technology to enhance customer satisfaction and operational efficiency. Key advancements include:
- New digital banking platform,
- Revamped digital account opening,
- Automated fraud detection and online account management,
- Online-exclusive deposit solutions: Berkshire One Checking, Berkshire One Savings, and Berkshire One Money Market,
- Premium perks including Berkshire’s Stream On streaming reimbursement, enhanced fraud protection, ATM fee reimbursement, and free cell phone insurance.
For more information, visit Berkshire-One.com or a local Berkshire branch.

“Berkshire One is a bold step forward in our digital banking journey, marking a significant step in Berkshire Bank's commitment to customer acquisition, technological innovation, and client experience,” said Sumant Pustake, executive vice president, chief strategy and marketing officer. “At Berkshire, you can bank on your own terms, when, where and how you want.”
The bank expects to continue expanding its digital tools and resources to anticipate client needs, including the upcoming launch of a fully revamped website, comprehensive financial education offerings and the integration of additional best-in-class, third-party fintechs into its 4.8 star-rated mobile banking platform.
“Berkshire One addresses the needs of digital-first clients with a straightforward value proposition that emphasizes ease of use, transparency, and essential banking benefits,” Pustake said. “This approach is designed to cater to those who prioritize both technological efficiency and a relatable brand, ensuring our core brand promise, Where You Bank Matters, resonates throughout every interaction.”
The Berkshire One solutions are designed to complement, not replace, Berkshire’s existing branch and concierge banking channels, which continue to provide clients with personalized service, industry-leading expertise, direct access to local decision makers and tailored solutions.
About Berkshire Bank
Berkshire Bank is a relationship-driven, community-focused bank that delivers industry-leading financial expertise to clients in New England and New York and is a subsidiary of Berkshire Hills Bancorp, Inc. (NYSE: BHLB), headquartered in Boston. With $12.1 billion in assets and 93 financial centers, the Bank provides a full suite of tailored banking solutions through its Commercial Banking, Retail Banking, Consumer Lending, Private Banking and Wealth Management divisions. For more than 175 years, Berkshire has delivered strength, stability and trusted advice to empower the financial potential of its clients and communities. Newsweek named Berkshire one of the Most Trustworthy Companies in America and one of America’s Best Regional Banks. To learn more, visit BerkshireBank.com and follow Berkshire on Facebook, Instagram, and LinkedIn.
Media Contact:
Alison Skratt, Corporate Communications
[email protected]
413.769.6007