Berkshire Bank Hires Mortgage Professional Ellen Steinfeld as EVP, Head of Consumer Lending

Berkshire Bank Hires Mortgage Professional Ellen Steinfeld as Executive Vice President, Head of Consumer Lending & Payments

Boston, MA – September 8, 2021 – Berkshire Bank, a socially-responsible community-dedicated bank with locations primarily in New England and New York, recently announced the hiring of Ellen Steinfeld as EVP, Head of Consumer Lending and Payments.

"Ellen is a dynamic and visionary leader with an outstanding record for change management, which is a great match for Berkshire Exciting Strategic Transformation (BEST) plan," said Nitin Mhatre, CEO of Berkshire Bank. "Her extensive experience will assist Berkshire Bank in deepening our commitment to Consumer Lending and Payments business and, specifically, to growing our home financing operation throughout New England and Eastern New York footprint."

Ellen Steinfeld has a long and accomplished history in the mortgage industry and as an executive with strong leadership and management experience in mortgage banking and consumer financial services industries. Ellen will be responsible for all of Mortgage Banking sales and operations, Home Equity, Consumer Lending and Payments areas at Berkshire Bank.

“This is an exciting time to be joining Berkshire Bank as we are building our mortgage and consumer lending suite of products to deliver the best financial solutions to our clients. We are committed to serving our clients and communities throughout the bank footprint." Steinfeld said.

Before joining Berkshire Bank, Steinfeld was President of Innovative Lending Strategic Solutions LLC. Before her consulting role, she was Managing Director and US Consumer Lending Executive for TIAA-CREF. She was responsible for managing Mortgage Lending, Small Business Lending, and all Consumer Lending products, including the strategic design, development, execution, and ongoing management and optimization of lending. She has also held management positions at Hudson City Savings, Citizens Bank, RBC Wealth Management, and E*TRADE Financial. Ellen is a graduate of the State University of New York at Albany and a member of the Mortgage Action Alliance.


About Berkshire Bank

Berkshire Bank is transforming what it means to bank its neighbors socially, humanly, and digitally to empower the financial potential of people, families, and businesses in its communities as it pursues its vision of being the leading socially responsible omni-channel community bank in the markets it serves.

Berkshire Bank provides business and consumer banking, mortgage, wealth management, investment services. The Bank has approximately $12.3 billion in assets and operates 107 branch offices primarily in New England and New York. Headquartered in Boston, Berkshire Hills Bancorp (NYSE: BHLB) is the parent of Berkshire Bank and is a member of the Bloomberg Gender-Equality Index. To learn more, call 800-773-5601 or follow us on FacebookTwitter, Instagram, and LinkedIn.