Be FIRST Values

Be FIRST Vision:

Berkshire Bank is driven to build a successful and meaningful culture by providing an open environment where everyone can thrive through people first based employment, business and altruistic practices.



 

We believe...

Belonging fosters an environment where all relationships matter

  • Promote a culture of self-awareness, empathy and collaboration
  • Embrace and appreciate perspectives to enhance our work environment
  • Champion ongoing open communication

Focusing on a positive attitude and everything else will follow

  • Adopt a solution-orientated mindset, look at all opportunities and obstacles with a balanced perspective
  • Make the best of every situation
  • Be curious and embrace learning

Inclusion invites openness and builds belonging

  • Encourage diverse perspectives and be open to challenging the status quo
  • Solicit feedback and take into consideration all points of view
  • Ensure that everyone has the opportunity to be heard

Respect cultivates an unyielding commitment to integrity and responsibility

  • Exhibit respect for the opinions and ideas of others, actively listen and ask thoughtful questions
  • Demonstrate a commitment to the success and well-being of others
  • Take actions that represent our culture and are consistent with our values, ethical standards and policies

Service quality should be delivered regardless of income or wealth

  • Deliver the highest level of service to all individuals
  • Advocate for your colleagues and customers, respond in a timely manner and work diligently to provide solutions
  • Foster sustainable communities by actively participating in company initiatives

Teamwork empowers collaboration and cooperation

  • Work effectively with others across the organization to strengthen relationships and build consensus
  • Share knowledge and information to empower others
  • Bridge cultural diversity and be conscious of how your work affects others