Social & Environmental Governance
Responsible & Sustainable Business Policy
As part of our efforts to build a more socially responsible company, we’re proud to share our Responsible & Sustainable Business Policy. This policy provides guidance on our social and environmental business practices, principles and commitments. The policy empowers our employees to act in accordance with our Be FIRST values to help ensure we operate responsibly, inclusively, and sustainably, fulfilling our purpose of financially empowering our communities, reducing the wealth gap and helping all individuals realize life’s exciting moments.
The policy includes the following major sections:
- Roles & Responsibilities
- Responsible & Sustainable Business Culture
- Responsible & Sustainable Business Commitments
- Environmental Sustainability Principles
- Third Party Responsible Business Principles
Please click here
to view the full policy. Additional company policies can be found by visiting our Investor Relations website
Social & Environmental Responsibility Risk Management:
Our social and environmental responsibility risk management approach is based on our Enterprise Risk Management program and integrates social and environmental considerations into our due diligence and business processes. The company understands that social, environmental and culture risks can lead to both reputational and strategic risk affecting both short and long-term shareholder value as well as our communities. Our approach ensures we implement effective controls and programs to mitigate, monitor and manage those risks.
- FDIC Diversity & Inclusion Self-Assessment- Completed annually to assess the strengths and risks of the company's Diversity and Inclusion program, including workplace employment practices, procurement and business practices as well as practices that promote transparency of organizational commitments to Diversity and Inclusion.
- Social Responsibility & Culture Risk Assessment- Completed annually, based on the company's Enterprise Risk Management framework, to ensure there are proper controls in place to monitor, mitigate and control social, environmental and culture risks. When ineffective controls or new risks are identified, the company implements action plans to improve performance and protect the company and its stakeholders. The final results are reviewed with executive management and the company's Corporate Responsibility & Culture Committee.
- Emerging Risk Briefing(s)- Regular briefs are provided to the credit and lending teams, as well as other impacted business lines, on potential emerging social, environmental and culture risks that could impact business activities. The briefings provide guidance to front line teams to ensure risks are addressed appropriately.
- Social & Environmental Credit Risk Due Diligence- Standard due diligence is conducted for all lending transactions when the social, environmental and reputational risks are well understood and expected to be relatively low, site specific or completely reversible for the borrower, business activity, industry or community. Due diligence begins with front line staff. The process generally includes, but is not limited to, research, ensuring compliance will all federal, state and local laws and permits, assessment of creditworthiness and screening against all applicable company policies and procedures. If, during this process, staff determine the borrower, business activity, industry or community poses heightened social, environmental or reputational risk because the transaction is subject to the Environmental Loan Policy or other company policies then an enhanced level of due diligence is conducted. Enhanced due diligence includes a deeper analysis of topics, documentation, assessments and risks related to the transaction to ensure the company understands the full environmental and social impact. Assessments are conducted by front line staff along with subject matter experts. Assessments may result in additional performance standards and ongoing monitoring which must be met before a transaction can be approved. Transactions that meet internal thresholds will be approved but may include covenants, representations and warranties related to the borrower’s social and environmental performance.
Berkshire Hills Bancorp Corporate Responsibility & Culture Committee
The joint Corporate Responsibility and Culture Committee of the Board of Directors of Berkshire Bank and Berkshire Hills Bancorp, Inc., is responsible for overseeing the management of the Company’s enterprise-wide Corporate Social Responsibility, Diversity & Inclusion, and Culture programs. The Committee is appointed by the Board to:
- Review, approve, and recommend programs and policies to the Board that are designed to identify, measure, monitor, control, and enhance Corporate Social Responsibility, Diversity & Inclusion, and Culture performance;
- Oversee management’s implementation of Corporate Social Responsibility, Diversity & Inclusion, and Culture programs to foster belonging, enhance reputation, mitigate risk, promote competitive advantage, engage employees, and meet stakeholder expectations; and,
- Monitor the performance of the Corporate Social Responsibility, Diversity & Inclusion, and Culture programs and policies by setting goals, examining social and culture risks, as well as reviewing opportunities and threats that could affect the Company.
Read the committee's full charter here.
To learn more about our stakeholder engagement, materiality process, social & environmental governance policies or to engage with us, please contact: firstname.lastname@example.org