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The types of personal information we collect and share depend on the product or service you have with us. This information can include:
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Berkshire Hills Bancorp Companies choose to share; and whether you can limit this sharing.
Contact us as follows to limit our sharing:
Berkshire Bank: 833.BERKBNK (includes Berkshire Bank divisions and lines of business such as Commerce Bank, a Division of Berkshire Bank; Berkshire Bank Home Lending; Berkshire Bank Wealth Management; BerkshireBanc Investment Services; and RNL & Associates)
Call toll-free 833.BERKBNK if you are a customer of Berkshire Bank or North Street Insurance Services, Inc. (including any of its divisions or lines of business such as Commerce Bank, a Division of Berkshire Bank; Berkshire Bank Home Lending; Berkshire Bank Wealth Management; BerkshireBanc Investment Services; and RNL & Associates).
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We collect your personal information, for example, when you
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Federal law gives you the right to limit only
Your choices will apply to everyone on your account – unless you tell us otherwise.
Companies related by common ownership or control. They can be financial and nonfinancial companies.
Our affiliates include those companies that control, are controlled by, or are under common control with Berkshire Hills Bancorp, Inc., including Berkshire Bank, Firestone Financial, LLC, Berkshire Mortgage Servicing Company, and North Street Insurance Services, Inc.
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
By clicking “Continue” you will be leaving the website of Berkshire Bank or one of its affiliates or divisions and entering a website hosted by another party. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security practices and policies of Berkshire Bank's or its affiliates’ websites, and the accessibility standards of the linked website might be different. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Berkshire Bank or its affiliates. Berkshire Bank and its affiliates are not responsible for the availability or content of the site you are entering, and they are not responsible for the privacy, security, or accessibility practices or policies of the site you are entering.
Berkshire Bank and its affiliates make no representation as to the completeness or accuracy of information provided on any linked website. The inclusion of any link does not imply any endorsement, investigation, verification or monitoring by Berkshire Bank or its affiliates of any information or destination of any link. Nor are Berkshire Bank or its affiliates liable for any direct or indirect technical or system issues or any consequences arising out of your access to or your use of third-party technologies, linked sites, or information or programs made available on or in connection with any linked sites.
Rev. Date 6/1/2023
You can select Cancel now to return to our Website.
Rev. Date 1/30/19
Do not use email to send us confidential or sensitive information such as passwords, account numbers or social security numbers. If you need to provide this type of information, contact us by phone, fax or regular mail.