Berkshire Bank will be sending notifications to originating banks when a deposit or payment transfer is made on your behalf and is not being transmitted using Berkshire Bank’s routing number. You may receive a request to update your account information. Please provide your current account number and Berkshire Bank’s routing number 211871691. You can locate your account number on your monthly account statement, or visit any local branch office for assistance. You can also contact us at 800.773.5601 with any questions.