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SecurLOCK Overview

SecurLOCK™ Communicate protects cardholders by immediately alerting them of potential fraud on their card through real-time engagement.

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What is it?
Effective and elegant fraud engagement when and how your consumers desire it! Communicate uses SMS/Voice/Email fraud alert functions to stop fraud through real-time consumer engagement.

What does it do?
Real-time interactive SMS text. FIS™ absorbs the cost of data and message rates for domestic AT&T, Verizon, Sprint and T-Mobile customers (90% of mobile market) to make texts free to the end user.

  • Two way voice calls
  • Enhanced phone number authentication to prevent call spoofing for inbound calls
  • Interactive email notifications

What are the benefits?
Stop fraud through real-time card engagement.

Why does Communicate matter?
88% of fraud victims across the market do not receive real-time fraud alerts which would assist with early fraud identification and prevention, despite 85% of the world owning mobile devices.

SecurLOCK Communicate addresses this urgent market need by alerting cardholders quickly and in the manner they prefer to be contacted. Typical time of engagement after trigger transaction is less than 30 seconds.

Similar offerings have resulted in Issuers’ previously uncoverable fraud losses decreasing by 70%.

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