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Security & Fraud

Protecting your finances and accounts is a team effort.

Together, we can fight fraud and safeguard your Berkshire Bank accounts.

There's a lot to keep your eyes on when it comes to fraudulent activity. We're here to help. Access all types of helpful tips to keep in mind when you're online, on your phone, in a store or withdrawing cash at an ATM.

Debit Card Monitoring

Take advantage of various tools that automatically monitor card activity and flag suspicious transactions.

SecurLOCK Communicate

You'll receive immediate notifications through text and email if our system suspects debit or credit card fraud.

Protect Your Identity

Here are some simple tips to follow to keep your identity and your Berkshire Bank accounts secure.

Phishing and Malware Scams

Here's what to look for when it comes to identifying suspicious emails that could be part of a scam.

ATM Safety

Be extra cautious anytime you're withdrawing money from an ATM. These tips are helpful to keep in mind. 

Beware of Skimming Devices

When inserting your card, watch out for payment terminals that have been altered with a skimming device.

Online Banking Fraud Prevention

Take fraud prevention into your own hands and protect your Berkshire Bank accounts with these good practices.

Elderly Abuse Awareness

Financial abuse of older people is a growing problem. Here's how to protect yourself and your loved ones.

Smishing

Your phone is the latest target for criminals trying to defraud you. Here's what to look for and what to know.

Romance Scams

Here's how scammers use the illusion of a romantic or close relationship to manipulate and steal from victims.

Berkshire Bank is a full-service financial institution with branches in CT, MA, NY and other parts of the Northeast.