You can't monitor everything 24/7, but we can.
Debit Card Monitoring
Our system keeps a close eye on all your debit card activity for added security.
SecureLOCK monitors your account
Select individualized alerts and notifications
Get notified of unusual activity
You love the convenience of your Berkshire Bank debit card, but you also want to know if anything suspicious occurs without your knowledge. SecureLOCK Communicate has your back.
Go Mobile
Download the SecureLOCK Equip app to manage and monitor on your phone.
SecureLOCK Communicate
We provide this monitoring service so you always know what's happening with your debit card. If our system flags a suspicious transaction, we'll contact you to help protect your account.
Set Up Debit Card Alerts*
Download the SecureLOCK Equip app and customize your alerts and notification methods. You can set alerts based on these categories:
- Transaction types
- Merchant types
- Spend limits
- Locations
Berkshire Bank is a full-service financial institution with branches in MA, CT, VT, NY, and RI.
Disclosure:
* Alerts are not always guaranteed as immediate, customers should continually monitor their accounts for fraudulent activity.